FAQs
How is my information used and protected?
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All survey responses are confidential and used solely to support product development and pilot programs for The Right Charge™.
We collect only limited information needed to verify participation, including first name, email address, and ZIP or postal code.
Your responses are not shared with vehicle manufacturers, charging networks, utilities, or other third parties.
Any additional data collection in future phases will occur only with explicit participant consent.
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Why isn’t my EV vehicle app enough?
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Vehicle apps mainly show how the car performs—battery level, range, and charging status.
The TRC Score™ complements your EV app by focusing on how efficiently you charge.
It combines insights about charging reliability, personalized charging preferences, and external conditions such as weather and charger availability.
This broader view helps drivers reduce charging costs, protect battery health, and improve range confidence..
Does charging behavior affect battery life?
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Yes. Charging patterns such as frequent fast charging, consistently charging to very high levels, and certain charging habits can influence long-term battery performance.
The TRC Score™ highlights charging habits that support better battery health and long-term efficiency.
Why should EV drivers to participate in the survey?
The TRC Score™ is currently being refined using feedback from EV drivers and charger owners.
Your input helps ensure the score reflects real charging challenges and real-world conditions.
Survey participants may also be invited to early pilot programs.
Do weather and external conditions affect EV charging?
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Yes. External factors such as temperature, charger availability, and local charging infrastructure can influence charging efficiency and driving range.
The TRC Score™ considers these external conditions to provide more realistic charging insights..